General Streaming Information

NVS and NVD Series Web Browser Compatibility Guide

NVS and NVD Series Web Browser Compatibility Guide

NVS and NVD Series Web Browser Compatibility Guide

Nov 03 2020 | General Streaming Information

NVS and NVD Series Browser Compatibility Guide and Web UI Troubleshooting

 

Covers the NVS-20, NVS-25, NVS-31, NVS-40,
NVD-20, NVD-25, NVD-30, NVD-35, and NVP20 



  NVD-20/25
0.2.168
NVD-30/35
0.2.168
NVP-20
0.3.38
NVS-20
160406
NVS-25
160224
NVS-30
218002
NVS-31
20190311
NVS-40
1.4.8
Chrome
 
OK OK OK OK OK OK OK OK
Firefox
(Win)
Not Tested Not Tested Not Tested Not Tested Not Tested OK OK OK
Firefox
(Android)
Not Tested Not Tested Not Tested Not Tested Not Tested OK OK OK
Safari
(Mac OS)
OK OK Not Tested Not Tested OK Not Tested Not Tested Not Tested
Safari
(iOS)
OK OK Not Tested OK OK OK OK OK
Edge
 
Not Tested Not Tested Not Tested Not Tested Not 
Tested
Not Tested Failed Failed
Internet Explorer OK OK OK Not Tested Failed Not Tested Not Tested Not Tested


Given how frequently browsers are updated by developers, it's tough to pin down issues like settings not saving, firmware updates not applying, or UI buttons not responding.
 
Please allow the unit a minute to finish it's current task before applying additional commands or button presses. 
 
We suggest first clearing your browser's cache to see if that resolves the issue.
 
If your NVS-20 or NVS-25 is not retaining network settings, please see this guide:
 
Your computer and/or devices have browser security settings that may cause conflicts. For instance, if your Internet Explorer security profile is set to high instead of medium, you may have issues with the web UI.


Please report any issues to support@datavideo.com

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