HDR-10

How to Update the HDR-10 Firmware

How to Update the HDR-10 Firmware

How to Update the HDR-10 Firmware

Nov 03 2020 | HDR-10

How to Update the HDR-10 Firmware

To update your HDR-10, you must run both the SSD update via an SSD, and the USB update via a USB thumb drive.

These steps apply to the SH-1 jog shuttle controller bundled with the HDR-10A. If you are using the RMC-400 controller, you can access the menu by selecting the unit you wish to update and pressing the Menu button.

If you have an issue where the HDR-10 has no video output, please click here, the original factory setting was 1080p60, and it is likely that your SDI monitor does not support it.

If you see the AUX output on your monitor and would like to change the video standard, select TOOLS VIDEO FORMAT from the main menu.

If you only have a RMC-400 and not the SH-1, your current HDR-10 firmware may not support it. To gain control of the HDR-10, you must install the CTL USB update first, and then run the HDR SSD update.

For the latest firmware files, please contact us at support@datavideo.com to confirm whether you have the latest versions.

 




HDR Firmware Update Via SSD


 
  • Insert your SSD into your HDR-10
  • Power on your HDR-10. Once booted it defaults to Capture Mode
  • Press button 5 (right-most button) to exit Capture Mode
  • Press button 5 again to exit Review Mode
  • Press button 5 again to exit Play Mode
  • You have entered the Home Menu. Use the jog wheel to select the Media sub-menu
  • Press button 1 to enter the Media sub-menu
  • Use the jog wheel to select Format Media and press button 1
  • Your HDR-10 will ask you to confirm, select Yes and press button 1 to begin formatting
  • The formatting message will disappear when completed
  • Power off the HDR-10
  • Remove your SSD from your HDR-10 
     
  • Connect the SSD to your computer
  • Copy the firmware update file, "flash.bin", to the main (aka top/root) directory of your SSD
  • Re-insert your SSD into your HDR-10
  • Follow the same steps above to reach the Home Menu
  • Using the jog wheel, select the Tool sub-menu and press button 1 to enter
  • Use jog wheel to select Firmware Upgrade and press button 1
  • Your HDR-10 will ask you to confirm, select Yes and press button 1 to begin formatting
  • Wait until the system restarts itself and the “UPGRADING FIRMWARE … DONE” message is shown
  • You may instead see all the text disappear and only empty black menu boxes

 



CTL Firmware Update Via USB


 
  • Power down the HDR-10 
  • Insert a FAT32 formatted thumb drive to your PC, and copy "update.bin" to the main directory of the thumb drive
  • Safely remove the thumb drive, disconnect the HDR-10's shuttle controller, and replace it with the thumb drive
  • Power on the HDR-10
  • Once booted it will soon say the update is complete
  • Power down the HDR-10
  • Replace the thumb drive with the shuttle controller
     
  • Please check firmware revision number after controller FW is upgraded:


CONTROL - 08.100D
HDR - 09.0008
SUB - 09.0808070305

 
  • Please perform “Format Media” after confirming the FW revision number. Your HDR-10 is now ready to use with either the SH-1 or RMC-400 Controller


 

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