A: A new firmware was released on December 1, 2020 to address this issue. The built-in web player plugin in the PTC-140 was updated to HTML5. This update applies to all PTC-140 camera models, PTC-140, PTC-140T, PTC-140TH and PTC-140NDI.You can download the firmware from the downloads section of the camera product page or obtain it with the link below:
PTC-140 Firmware (non T Models)
PTC-140 Firmware Update - CAM 2.6.6/MCU 2.5.7/AF 4.0.9
PTC-140 Firmware (T Models)
PTC-140(T\TH) Firmware Update - CAM 2.6.6/MCU 2.56/AF 4.09
PTC-140 NDI Firmware
PTC-140NDI Firmware Update - CAM 1.0.5/MCU 3.1.2/AF 4.09