NVS and NVD Series Web Browser Compatibility Guide
                                
                                
                                    
                                        Nov 03 2020
                                    
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                                        General Streaming Information
                                    
                                
                             
                            
                                NVS and NVD Series Browser Compatibility Guide and Web UI Troubleshooting
 
Covers the NVS-20, NVS-25, NVS-31, NVS-40,
NVD-20, NVD-25, NVD-30, NVD-35, and NVP20 
|  | NVD-20/25 0.2.168
 | NVD-30/35 0.2.168
 | NVP-20 0.3.38
 | NVS-20 160406
 | NVS-25 160224
 | NVS-30 218002
 | NVS-31 20190311
 | NVS-40 1.4.8
 | 
| Chrome 
 | OK | OK | OK | OK | OK | OK | OK | OK | 
| Firefox (Win)
 | Not Tested | Not Tested | Not Tested | Not Tested | Not Tested | OK | OK | OK | 
| Firefox (Android)
 | Not Tested | Not Tested | Not Tested | Not Tested | Not Tested | OK | OK | OK | 
| Safari (Mac OS)
 | OK | OK | Not Tested | Not Tested | OK | Not Tested | Not Tested | Not Tested | 
| Safari (iOS)
 | OK | OK | Not Tested | OK | OK | OK | OK | OK | 
| Edge 
 | Not Tested | Not Tested | Not Tested | Not Tested | Not Tested
 | Not Tested | Failed | Failed | 
| Internet Explorer | OK | OK | OK | Not Tested | Failed | Not Tested | Not Tested | Not Tested | 
Given how frequently browsers are updated by developers, it's tough to pin down issues like settings not saving, firmware updates not applying, or UI buttons not responding.
 
Please allow the unit a minute to finish it's current task before applying additional commands or button presses. 
 
We suggest first clearing your browser's cache to see if that resolves the issue.
 
If your NVS-20 or NVS-25 is not retaining network settings, please see this guide: 
 
Your computer and/or devices have browser security settings that may cause conflicts. For instance, if your Internet Explorer security profile is set to high instead of medium, you may have issues with the web UI.
                                
                             
                                                            
                                    
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